We are sure that the product will perform as it should. Our greatest experience came from the company with whom we purchased the product, CookPlus. We had a small problem with shipping through UPS, but the good people at CookPlus stayed with us until we found our package (which, by the way, was at our next door neighbor's house). When we got the package, CookPlus had prepared our rebate information for us in a packet. All we had to do was put our personal information on the form. CookPlus even furnished a stampted, addressed envelope for us to use in mailing to the manufacturer. CookPlus is absolutely a 5-star company.Get more detail about KitchenAid KSM150PSER Artisan Series 5-Quart Mixer, Empire Red.
