My mother used a Kitchen Aid mixer her entire life, and when I got older and became serious about baking, I too thought I would buy a Kitchen Aid mixer, and I expected the mixer to be the only mixer I would ever have to buy. Wow, was I wrong.
I bought my mixer (WS4494931, Model KSM15OPSWH) yesterday and from the first use I had nothing but problems, odd sounds, odors, along with sparks flashing from the inside of the motor, and finally the device simply would not turn on. I returned the mixer to the store, and being the open-minded person I am, decided to give Kitchen Aid brand another shot. The second mixer still omitted an odor, but I was told that this was normal for a new mixer motor, and seemed quieter; however, speed 2 does not work. When I move the speed selector from Stir, to 2, there is no change in speed.
I bought a Kitchen Aid without doing research because I trusted the brand name, and of course because my mother used hers for so long, but once I started researching Kitchen Aid on the Internet, I see that I am not the only person who has experienced the same issues with Kitchen Aid mixers.
I am totally disappointed with my purchase and will return it to the store that I purchased it from. I will also not buy Kitchen Aid appliances again.
It's a shame that Kitchen Aid has let the quality of their product go down hill.
Get more detail about KitchenAid KSM150PSER Artisan Series 5-Quart Mixer, Empire Red.
