KitchenAid KSM150PSER Artisan Series 5-Quart Mixer, Empire Red This instant

I have had the white one since October of 2007, and I love it to death!! I use it for everything.. if it needs mixing, it goes in this. I use it several times a week, every week. I have never had a single problem with it. I even accidentally dropped a long-handled metal spoon it the bowl once; it bent the spoon into a twisted mess.. and not even a scratch on the mixer!! I was using the whipping attachment, and I can't find a single hint of damage. Very heavy duty, very simple to use, disassembles for easy cleaning.. well worth the money! Don't bother with an imitation.. do it right the first time!!Get more detail about KitchenAid KSM150PSER Artisan Series 5-Quart Mixer, Empire Red.

KitchenAid KSM150PSER Artisan Series 5-Quart Mixer, Empire Red Immediately

I purchased this mixer over a year ago and have only used it a hand full of times for cakes, cookies, or whipping cream.
Today i finally tried making bread dough, the machine on medium speed shook and jumped all over the counter, i turned it off and upon looking into the bowl i notice dark fragment and dark specs all over the top of the paddle and bowl, including my dough. I called Kitchen Aid and was assured that they had no clue as to would be wrong and because the warranty was finished i needed to take the machine 3 hours to the nearest repair store. The fragments and dust are metal and dried grease. This is ridiculous and because of the shaking that the machine did the bowl is now stuck into the mixer and will not twist off.....
What a waste of money.Get more detail about KitchenAid KSM150PSER Artisan Series 5-Quart Mixer, Empire Red.