It was the Holiday Season so we didn't expect the Mixer to get here overnight, although it take longer than usual for it to arrive. However, when it did get here with some scratches on it, given its color and the fact the our kitchen is not the brightest, we didn't notice the blemishes until after my wife had been using it.
My personal thoughts were that the packaging that the unit was shipped in was slightly damaged thus creating the scratches, it was obvious the box did not appear to provide adequate protection during shipment of the unit.
So far the machine has worked fine, but the craftsmanship seems far substandard to the one my grandmother used to have. I hate to say it, but it does looks cheap in its appearance and the quality, but so far it has performed without a problem. Get more detail about KitchenAid KSM150PSER Artisan Series 5-Quart Mixer, Empire Red.
