
Before you decide to purchase this product PLEASE please PLEASE take the time to read other people's "horror" stories on other websites. There is invariably a very large proportion of negative reviews about this machine including their customer service vs the positive ones. Yes we all know that people are more likely to post negative reviews than positive ones - but I believe IMHO that the "across the board" consensus proves that not everyone can be wrong.
This all being said, I'll tell you my little story. My grandmother had one of these (well it looked the same) and I've been in love with it - fondly remembering licking the bowl after it was used to make wonderful kitchen concoctions. I have been "sold" on wanting one of the VERY SAME mixers from the time I was in that kitchen standing on the stool so I could see over the kitchen counter.
Just as a silly I-have-extra-time-on-my-hands thing, I decided to see what the reviews said about my "love". Well, I was offended at first thinking, these people must be crazy - I checked to make sure we were all talking about the same machine, etc. Yep, sure enough. Well the long and the short of it is - that my grandmother's machine manufactured 35+ years ago was manufactured as a part of a retail (home) line of a commercial mixer manufacturer called Hobart. Hobart is a company that still manufactures mixers (very high quality) but the have long since stopped being used by KitchenAid to make their mixers.
My grandmother was one of the lucky few that back in the day quality of the mixer and customer service was made by Hobart, but no longer do we in this generation have that wonderful option.
Now, I feel like I do not want to even CHANCE having any of the problems that a KitchenAid is NOW known for. If I could go back in time and get one of the older models - that is what I would do. But for me, I think the choice is going with a used Hobart (smallest version of course) - that WILL actually last.Get more detail about
KitchenAid KSM150PSER Artisan Series 5-Quart Mixer, Empire Red.