Mixer was shipped in the factory display box by Fedex and was damaged in shipping , when mixer was delivered the Fedex person hid the hole in box to keep me from refusing delivery. If the shipper would have double boxed I would not have to give my wife a box with a 7 inch hole in the side of the box and not knowing if all the parts are there for the mixer. Just beware that Amazon does have good shipping!!!!!!!Get more detail about KitchenAid KSM150PSER Artisan Series 5-Quart Mixer, Empire Red.
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