I have always heard great things about KitchenAid, and started wanting one as I became more of an active baker. I was thrilled to see Amazon have this on their GoldBox deal one day, and quickly purchased it.
I am sorry to say that my experience with this KitchenAid model has been terrible. It sounds awful when mixing, and eventually starts bouncing across the counter. I called customer service...they ARE very helpful and polite, and will ship you a replacement within a week. The trouble is that I am currently on MY FOURTH APPLIANCE. I am stubborn and hope that I have just had bad luck--so I keep calling them--but judging from the other reviews, it is just a crappy product. Each time I have mixed nothing thicker than icing, and within 4-5 sessions of use it starts this bouncing act.
I will give them one more chance, but plan to ask Amazon for a return/refund if the next one stinks as well. Get more detail about KitchenAid KSM150PSER Artisan Series 5-Quart Mixer, Empire Red.
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